Impact of work motivation on the performance of administrative staff in home office: a case study in a plastic marketing company.

Abstract

In 2020, the world faced a severe health crisis derived from SARS CoV-2, so different social sectors found it necessary to modify and acquire new habits aimed at preserving hygiene and health. Specifically in the workplace, organizations faced situations that forced them to make decisions that significantly changed their usual work style. As a result of this situation, companies implemented different strategies in favor of staff health, one of the most used was the Home Office (working at home), which caused various problems among employees, such as increased stress, lack of communication, poor time management, poor performance, etc. In relation to the above, this research was carried out using a quantitative approach, with the application of a survey to the administrative staff of a company dedicated to the marketing of plastic items, with the purpose of knowing the working conditions of the collaborator. At home, and consequently, propose motivational strategies focused on promoting their performance and well-being at work. The results obtained reflect that the staff did not have spaces suitable for working at home, as well as difficulty communicating and interacting with colleagues, as well as the lack of time organization to carry out their work activities. Finally, recommendations are designed such as the periodic scheduling of effective meetings, discussions; actions that favorably impact the performance of collaborators.