Knowledge management model and intellectual capital in a research group aligned to an international standard

Abstract

The identification and measurement of Knowledge Management (hereafter KM) processes allow to enhance the intellectual capital (IC), the alignment of institutional processes and the productivity. This paper presents a proposal for a model of KM and IC for a research group formed by fourteen researchers at a Colombian university where the study was conducted through a diagnosis of the state of maturity of it processes framed within the UNE 412001 IN AENOR standard for Knowledge Management and the UNE 16002: 2006 standard for research, development and innovation (R+D+i) management. This model is crucial for integrating and structuring processes of KM generated within the group, allowing also the mapping of a set of variables in the context of science, technology and innovation, as well as providing a proposal for management actions based on the perspectives of Balanced Scorecard (BSC) and using strategy maps as means of visualization.