“Applying soft systems methodology in a problem related to the Delphi method and its alignment with the innovation strategy in the framework of innovation management models” (2016) Revista Gestión de las Personas y Tecnología, 9(26), p. 17. Available at: https://revistas.usach.cl/ojs/index.php/revistagpt/article/view/2568 (Accessed: 2 May 2024).