Applying soft systems methodology in a problem related to the Delphi method and its alignment with the innovation strategy in the framework of innovation management models. Revista Gestión de las Personas y Tecnología, [S. l.], v. 9, n. 26, p. 17, 2016. Disponível em: https://revistas.usach.cl/ojs/index.php/revistagpt/article/view/2568.. Acesso em: 2 may. 2024.